Conversational AI
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How AI Is Translating Canine Health Patterns Into a New Language
For most dog owners, caring for a pet is a mix of love, intuition, and the occasional trip to the…
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Terzo Unveils Nirvanai, a Financial AI Command Center Poised to Disrupt SAP and Oracle
Modern business demands are putting Chief Financial Officers (CFOs) under pressure to make rapid, data-driven decisions, but outdated systems and…
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Conversational AI is revolutionising the travel booking industry, but for it to last the test of time it needs to be more efficient than using your thumbs on a screen
The efficient utilisation of artificial intelligence by travel industry leaders has become more important than ever before. While AI-powered tools…
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AI agents: the future of customer interaction or a marketing hype?
Have you ever chatted with a virtual assistant and felt like you were in a conversation with a real person?…
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From Insight to Activation: 4 Ways AI is Powering CX
AI models are only as effective as the data that fuels them. When it comes to AI-enhanced customer experiences (CX),…
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What Is Conversational AI? Let’s See the BTS!
I’ve observed that individuals confuse chatbots with something smarter, something almost resembling a thinking machine. That “something” is conversational AI.…
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AI in Language Learning: The Evolving Art of Complex, Dynamic Prompting
AI implementation in specialized fields requires managing the many variables necessary to create an effective LLM prompt and exponentially multiplying…
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Beyond chatbots: How AI is taking the stress out of hospitality management
AI in hospitality has officially outgrown its chatbot training wheels. While guest messaging was the logical first step, AI solutions…
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The Empathetic AI Agent May Be Answering Your Calls Sooner Than Expected
Voice-based support has started to undergo a revolutionary transformation, spurred on by the advent of enterprise-class AI and widespread investment…
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